There are various reasons why a channel get deactivated in Browntape:

  1. When incorrect data keeps coming in from the marketplace because they have changed something in their system without informing us.
  2. You are trying to upload/import data manually which is not formatted properly.
  3. Your account has been suspended/deactivated from the marketplace. In that case contact the respective marketplace and take the steps suggested by the marketplace to make your channel active again.


To make such a channel active again on Browntape, follow the steps below:

  1. Log in to your Browntape account
  2. Click on ‘Channels’. You will see a list of all linked channels
  3. Click on ‘Activate’ in the options seen below a channel (as show in the image below)

Rediff channel activation