There are three ways in which a tracking ID or an AWB number can be attached to an order

Through Orders tab

  1. Log in to your Browntape account
  2. Click on ‘Orders’
  3. Click on ‘New Orders’
  4. Click on an order that you would like to attach an AWB number to
  5. On the right of the page you will see a box for ‘Tracking Info’

  6. Click on ‘Add Tracking ID’
  7. Key in your tracking ID


Through Manifests

  1. Log in to your Browntape account
  2. Click on ‘Shipments’
  3. Click on ‘Manifests’
  4. Click on ‘Create New Manifest’
  5. Key in or scan the order ID

  6. Key in the AWB number manually as shown in the image

 

Through Shipping Batch

  1. Log in to your Browntape account
  2. Click on ‘Shipments’
  3. Click on a shipping batch that you would like to process
  4. The products in the batch will be displayed like a form

  5. Key in the AWB numbers in the space provided